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Oracle® Enterprise Manager Metric Reference Manual
10g Release 1 (10.1)
Part No. B12015-01
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30 OVF Recording Application

You can use Enterprise Manager to view metrics for the Oracle Voicemail and Fax recording application.

30.1 Activity Total Time

This category contains metrics about the number of users performing each activity, total time spent in each activity, and the average time spent in each activity for the last five minutes.

30.1.1 Recording Activity Total Response Time

The total time (in milliseconds) spent performing the activity for the last five minutes.

30.1.1.1 Metric Summary

The following table shows how often the metric's value is collected.

Target Version Collection Frequency
All Versions Every 5 Minutes

30.1.1.2 User Action

Specific to your site.

30.1.2 Recording Activity User Count

The number of users performing the activity for the last five minutes.

30.1.2.1 Metric Summary

The following table shows how often the metric's value is collected.

Target Version Collection Frequency
All Versions Every 5 Minutes

30.1.2.2 User Action

Specific to your site.

30.1.3 Recording Avg Response Time

The average time (in milliseconds) it took to perform the activity for the last five minutes.

30.1.3.1 Metric Summary

The following table shows how often the metric's value is collected and compared against the default thresholds. The 'Consecutive Number of Occurrences Preceding Notification' column indicates the consecutive number of times the comparison against thresholds should hold TRUE before an alert is generated.

Table 30-1 Metric Summary Table

Target Version Key Evaluation and Collection Frequency Upload Frequency Operator Default Warning Threshold Default Critical Threshold Consecutive Number of Occurrences Preceding Notification Alert Text
All Versions activity_name: "GREETING" Every 5 Minutes After Every Sample > 3000 4000 1 The vm average recording message time is %value%

30.1.3.2 Multiple Thresholds

For this metric you can set different warning and critical threshold values for each "Voicemail Activity" object.

If warning or critical threshold values are currently set for any "Voicemail Activity" object, those thresholds can be viewed on the Metric Detail page for this metric.

To specify or change warning or critical threshold values for each "Voicemail Activity" object, use the Edit Thresholds page. See the Editing Thresholds topic in the Enterprise Manager online help for information on accessing the Edit Thresholds page.

30.1.3.3 User Action

Specific to your site.

30.2 Caller Greeting Wait Time

This category contains metrics about the time callers had to wait for a greeting.

30.2.1 Num Users waiting for Greeting

The number of users waiting for a greeting in each five minute interval.

30.2.1.1 Metric Summary

The following table shows how often the metric's value is collected and compared against the default thresholds. The 'Consecutive Number of Occurrences Preceding Notification' column indicates the consecutive number of times the comparison against thresholds should hold TRUE before an alert is generated.

Table 30-2 Metric Summary Table

Target Version Key Evaluation and Collection Frequency Upload Frequency Operator Default Warning Threshold Default Critical Threshold Consecutive Number of Occurrences Preceding Notification Alert Text
All Versions response_duration: ">10000" Every 5 Minutes After Every Sample > 1 5 1 The user greeting time is more than 10000ms for %value% users

30.2.1.2 Multiple Thresholds

For this metric you can set different warning and critical threshold values for each "Duration (msec)" object.

If warning or critical threshold values are currently set for any "Duration (msec)" object, those thresholds can be viewed on the Metric Detail page for this metric.

To specify or change warning or critical threshold values for each "Duration (msec)" object, use the Edit Thresholds page. See the Editing Thresholds topic in the Enterprise Manager online help for information on accessing the Edit Thresholds page.

30.2.1.3 User Action

Specific to your site.

30.3 Response

This category contains metrics about the response of the Oracle Voicemail and Fax recording application.

30.3.1 Response Status

This metric shows the status of the Oracle Voicemail and Fax recording application.

30.3.1.1 Metric Summary

The following table shows how often the metric's value is collected and compared against the default thresholds. The 'Consecutive Number of Occurrences Preceding Notification' column indicates the consecutive number of times the comparison against thresholds should hold TRUE before an alert is generated.

Table 30-3 Metric Summary Table

Target Version Evaluation and Collection Frequency Upload Frequency Operator Default Warning Threshold Default Critical Threshold Consecutive Number of Occurrences Preceding Notification Alert Text
All Versions Every 3 Minutes After Every Sample =
Not Defined 0 1 Recording Application is down

30.3.1.2 User Action

Specific to your site.